WHAT INFORMATION IS
A. O. Smith does not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. However, we collect a limited amount of personal information from you in certain areas of the Site for various reasons, such as when you enter in information to use certain areas of the Site, or when you contact customer support services, or, when you make an online purchase.The details below describe the information we may collect.
Information Provided by User: Most of the information we collect is information provided directly by you, including:
Information Based on Behavior and Navigation on Sites: We may also collect and process information obtained through the Site or the device you are using, including:
We may use publicly accessible information to verify information we are provided with and to manage and expand our business.
Information Provided through Recruiting Efforts: If you use the Site to apply to work with us, we will use the information you supply to process your application and to monitor recruitment statistics. As a global business, we may transfer your details outside of your home country and to other companies in our group. We may also use third parties to help with that. To enable us to respond to your interest, we will share your personal information in an appropriate manner among our people involved in the recruitment and hiring process or who are involved in recruitment authorization or decision-making. As a global business, this may involve people in a range of A. O. Smith group companies in different countries around the world. This will include our people in those countries where your preferred employment opportunities are located and, in addition, if we consider that an appropriate opportunity for you may exist outside those preferences, we may share your information with other A. O. Smith group companies in other countries.
Information about candidates who are not hired may be held for up to 12 months, and occasionally longer where necessary, after the recruitment exercise has been completed. We retain de-personalized statistical information about applicants to help inform our recruitment activities, but individuals should not be identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. At that stage we will give more details about how we hold employee data and we will expect the employee to sign up to additional privacy terms as part of their employment. Successful candidates would be expected to agree to our internal privacy policies which are binding on all of our employees.
Information Provided through Refer a Friend Programs: On some of our Sites, we have Refer a Friend Programs in place. If you are using one of these programs, you must have your friendâ€™s permission before submitting their details and there may be special privacy terms in place if you use this service.
HOW DOES A. O. SMITH USE
WILL A. O. SMITH SHARE OR
TRANSFER THE INFORMATION?
Where necessary, A. O. Smith may share your information with third parties who help deliver our products and services to you. Examples include hosting our web servers, analyzing data, providing marketing assistance, providing product installation and service, processing of credit card transactions, and providing customer service. We also sometimes share data with others for comparison purposes â€“ for example, to benchmark consumer research and marketing results. These companies will have access to your personal information as necessary to perform their functions, but they should not use that data for any other purpose. We may also share your personal data with companies in our group and/or our affiliates; or with any third party you have asked us to share your personal data with â€“ such as Facebook or any other social media site if you have asked us to connect with your account.
A. O. Smith may disclose your personal data to enforce our obligations or in the interests of security, public interest or law enforcement in any country where we have an interest. For example, we may respond to a request by a law enforcement agency or regulatory or governmental authority. We may also disclose data in connection with actual or proposed litigation, or to protect our property, security, people and other rights or interests.
A. O. Smith may need to transfer your personal data to outside of your location, including to the United States and other countries where A. O. Smith and its group companies operate. We may also need to transfer your personal data to other countries where our service providers have facilities. Some of these countries are located outside the European Economic Area.
Please remember that when you share information publicly on the Site, for example a comment on a blog post, it may be indexable by search engines, including Google, which may mean that the information is made public.
HOW LONG DOES A. O. SMITH
HOW DOES A. O. SMITH
PROTECT THE INFORMATION?
We take what we consider to be appropriate technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no system is completely secure, we believe the measures implemented by the Site reduce our vulnerability to security problems to a level appropriate to the type of data involved. We have security measures in place designed to protect our user database and access to this database is restricted internally. However, it remains your responsibility to do the following:
1. Where you have a user account for the Site:
2. To maintain good internet security. For example if your email account or Facebook account is compromised this could allow access to your account with us if you have given us those details and/or permitted access through those accounts. If your email account is compromised it could be used to ask us to reset a password and gain access to your account with us. You should keep all of your account details secure. If you think that any of your accounts has been compromised you should change your account credentials with us, and in particular make sure any compromised account does not allow access to your account with us. You should also tell us as soon as you can so that we can try to help you keep your account secure and if necessary warn anyone else who could be affected.
We do not knowingly collect or process data from anyone under the age of thirteen (13) years old.
Please make sure that you maintain the accuracy and validity of any data you provide to us. Where you have online access, you may correct, update or delete the personal information that you have provided to us by going to our website, entering your login information and password and editing information provided previously.
In some countries you may have the right to see the information we maintain. If you wish to inquire about this service, then please contact us. We may charge a small fee for this service where permitted by local law. In some countries, you may have a right to change or request the deletion of information we hold about you. This could include changing your contact details or your payment details or cancelling your account.
If you have given permission, we may contact you by mail, telephone, SMS, text/picture/video message, fax, email and social media about products, services, promotions, special offers, charitable causes that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time.
If you wish to exercise your rights described in this section, you should:
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Third-party cookies: We work with third-party suppliers who may also set cookies on our website, for example Google, Facebook, Twitter and YouTube (which we use to display video content). These third-party suppliers are responsible for the cookies they set on our site. If you want further information please go to the website for the relevant third party.
How to turn off cookies: If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website. For further information about cookies and how to disable them please go to: www.aboutcookies.org or www.allaboutcookies.org.
THIRD PARTY LINKS AND SERVICES
Note that, despite the measures taken by us and the third parties we engage, the internet is not secure. As a result others may nevertheless unlawfully intercept or access private transmissions or data.
CHANGES TO THIS POLICY